Terms of Use

The website of Nafsika Tzanou, hereinafter: “nafsikatzanou.com”, aims to inform, educate, communicate with, and update its users/visitors, as well as to promote and advertise the products referred to therein and to provide the services offered through its online store, with the ultimate goal of meeting all related needs of the user/visitor.

These are the General Terms of Use and Conditions that entirely govern user/visitor access to and use of the nafsikatzanou.com website via browser or application. Users/visitors are required to carefully read the Terms and Conditions before making any use of the website or online store of nafsikatzanou.com.
If a user does not agree with these Terms and Conditions, they must not proceed further on the website, nor register their information, nor make use of the services of the online store provided therein.

The use of this website must be exclusively for lawful purposes and in a manner that does not restrict or hinder its use by third parties. The user is obliged to act in accordance with the law, good faith, fair practices, and the present Terms of Use, and must refrain from actions or omissions that could cause damage, malfunction, or alteration of the website’s content.

nafsikatzanou.com is committed to its lawful presence on the Internet and to ensuring the confidentiality of all its transactions with users.

1. TERMS OF WEBSITE USE

Access to and use of the nafsikatzanou.com website and online store are subject to the following terms and rules. By accessing or using the services, including the purchase of any products, the user/visitor declares, warrants, understands, and agrees:

• to comply with and be bound by the following terms and rules,
• that they have the right and capacity to comply with the following terms and rules,
• to comply with all applicable laws, rules, and regulations regarding access to and use of the services of nafsikatzanou.com,
• that they are of legal age to enter into a purchase contract and are not prohibited from receiving services,
• that if they use a credit or debit card to purchase a product, the card is legally owned and/or held by them (if they do not own a card in their name, they must have obtained legal approval and authorization from their parent or guardian if under 18, and by using it they declare such authorization has been granted).

The Administrator of the nafsikatzanou.com website is Nafsika Tzanou, VAT: 056780965, Tax Office: KEFODE Attikis, based at 13 Praxitelous Street, 16671 Vouliagmeni, Attica, Greece.
Contact: +30 6972702717, e-mail: [email protected].

nafsikatzanou.com operates as an online store offering limited edition fine art giclée prints and related products for sale.

More specifically, it advertises and promotes the artist’s own works, retaining the right to freely choose the products and services it showcases, and to modify, update, or withdraw them at any time without prior notice. The same applies to its pricing policy, offers, and discounts, which it may freely choose, modify, update, or withdraw without notice to users. Users will be informed of the applicable price through the corresponding posting on the website.

The presentation of products for sale does not in any way constitute a binding commitment of the business as to the availability or sufficiency of the displayed products.

Product descriptions and related characteristics are provided by nafsikatzanou.com. The user must check the descriptions and characteristics before submitting an order.

By submitting an order, the user declares under full responsibility that they have the legal capacity to enter into binding contracts. Users aged 15 to 18 are entitled to freely dispose of whatever they earn from personal labor or are given for free disposal, and therefore may only order products permitted by law for their age group. nafsikatzanou.com reserves the right to refuse to sell or deliver products to anyone it reasonably suspects is in violation of this clause.

The user must be the legal holder of the credit, debit, prepaid, or other card used for transactions through the platform.

Payment for the purchase price of products and shipping/delivery costs or any other related costs (e.g. packaging) may be made:
(i) by using a credit, debit, or prepaid card issued by any Greek or foreign bank, or
(ii) by deposit/transfer to a bank account provided as an option at checkout.

All payments received through the Platform are securely processed by VIVA PAYMENTS. nafsikatzanou.com does not store the client’s credit or debit card details.

Recognizing the importance of secure electronic payments, VIVA PAYMENTS is a legally licensed Electronic Money Institution under Greek Law, supervised by the Bank of Greece, certified under PCI DSS standards, and subject to regular audits. All its services are provided via secure connections with 256-bit SSL certificates and support 3D Secure authentication for VISA & MasterCard transactions.

2. PRODUCT DELIVERY POLICY

nafsikatzanou.com commits to shipping the purchased product as soon as possible after payment. It bears no responsibility for delays due to force majeure, natural disasters, courier strikes, or incorrect delivery address provided by the user/customer.

If the product purchased is custom-made or otherwise unavailable for immediate sale, nafsikatzanou.com will contact the user/customer to inform them of the delivery timeframe.

Order preparation, including packaging for shipping, is carried out at the sole responsibility and expense of nafsikatzanou.com. Shipment, transport, and delivery of the products are also exclusively its responsibility.

3. RETURNS AND CANCELLATIONS POLICY

If the product delivered is different from the one ordered or has a defect, the user/customer may return it within fourteen (14) calendar days of receipt. Returns are accepted only if the product is in its original condition, in full original packaging, and accompanied by all purchase documents. In such cases, nafsikatzanou.com will bear the cost of return and replacement.

Due to the nature of the products, cancellations are not accepted. Limited edition giclée prints are numbered and signed to ensure their uniqueness.

4. LIABILITY

nafsikatzanou.com accepts no civil or criminal liability for any damage (direct, special, or consequential, including but not limited to loss of profits, data, goodwill, financial satisfaction, etc.) suffered by a visitor or third party due to or related to the operation, use, or inability to use the website, or due to unauthorized third-party interventions.

5. WEBSITE CONTENT

A. Intellectual Property

All content of nafsikatzanou.com is protected by intellectual property rights unless otherwise stated. Unauthorized copying, modification, republication, reproduction, or exploitation of the content is prohibited without prior written consent, except for limited personal use under conditions.

Use of trademarks or logos on the website without written consent of nafsikatzanou.com or rightful third-party owners is prohibited.

B. Links to Other Websites

Links to third-party websites are provided solely for user convenience. nafsikatzanou.com is not responsible for any damage arising from the use of such links.

C. Security & Viruses
nafsikatzanou.com is not responsible for damages caused by illegal acts of third parties, transmission of viruses, or technical problems during website use.

D. Modifications
nafsikatzanou.com reserves the right to modify its website, content, and Terms of Use at any time. Users will be informed of substantial changes via announcements on the website. Continued use implies unconditional acceptance of the modifications.

6. USER DATA

nafsikatzanou.com maintains and processes personal data of website visitors and store customers in accordance with its Privacy Policy. This data is used solely for supporting, promoting, and executing its business relationship with users.

Users may be given access credentials, which they must safeguard. They are responsible for any activity under their account and must immediately notify nafsikatzanou.com in case of unauthorized use.

Registered users must:

• keep their access credentials secure,
• provide true, accurate, current, and complete information, and update it as needed,
• notify nafsikatzanou.com immediately if their access credentials are compromised.

Final Provisions

Access to and use of nafsikatzanou.com implies full understanding and acceptance of these Terms.

By using this website, the user/visitor agrees that Greek law shall govern all matters related to its use and content. All transactions through the online store are governed by Greek, International, and European law concerning e-commerce, as well as the Greek Consumer Protection Law (Law 2251/1994) on distance sales.

Users/visitors agree to submit to the exclusive jurisdiction of the courts of Athens, Greece, for any disputes arising in relation to these matters.